About Linkly's Click Data
Frequently Asked Questions
How fresh is the data on the dashboard?
Data on the dashboard updates via realtime streaming.
In some cases, data may be delayed by up to two minutes, where we utilize caching for workspaces with many links.
How fresh is the data on the traffic reports?
The first query to data is always provided fresh.
Subsequent queries (i.e. requesting the same data again, e.g. the same link & time period) will result in being served cached data.
The maximum cache lifetime is 3 hours.
How often are Google Sheets Feeds updated?
We update these in realtime, with caching lasting up to 3 hours for repeated requests. Google Sheets however only pulls the data roughly once per day.
Unfortunately, we cannot control Google Sheet's update schedule.
Why are my click values higher than expected, when compared with other sources?
Please see our article on inflated click values.
Why does my link have clicks on it when I haven't shared it?
Browsers and apps sometimes open shortlinks in the background to generate previews and check for spam.
This may mean in some cases, your link may end up with clicks even though you haven't clicked on it.
Do you provide the IP addresses of the clicks?
No, in order to comply with privacy frameworks such as GDPR.
What do you classify as robots?
We classify traffic as robots if:
- It declares itself as a robot - here is a list of the robots we currently identiy.
- It comes from a data center or cloud provider.
Traffic from a VPN may be falsely attributed as a bot.
How fresh are Zapier click triggers?
Zapier triggers are immediate.
