Linkly's Terms & Conditions of Use

Acceptable Use

You may not use Linkly for any illegal or unethical purpose, including spamming, phishing or distribution of malware or malicious software.

We automatically disable accounts and links that violate our anti-spam policy, without providing notice to you.

If you are unsure whether a use case is acceptable, please enquire with us in advance of using our service.

API Fair Use

Access to Linkly's APIs is subject to fair use policies. We reserve the right to rate limit, suspend, or terminate API access for accounts that abuse our APIs or use them in a manner that negatively impacts the service for other users. See our API documentation for current rate limits and usage guidelines.

DDoS and Security Threats

Accounts that are the target of distributed denial-of-service (DDoS) attacks or other security threats that impact the availability or performance of our service may be suspended or terminated immediately without prior notice. This is necessary to protect the integrity of our platform and other customers.

Data Ownership and Intellectual Property

Your Data: You retain all ownership rights to your links, analytics data, and any content you create using Linkly. We do not claim ownership of your data.

Our Platform: Linkly's software, features, design, and branding are our intellectual property. You may not copy, modify, or reverse engineer our service.

License: By using Linkly, we grant you a limited, non-exclusive license to use our service according to these terms.

Service Changes and Availability

We reserve the right to modify, suspend, or discontinue any aspect of Linkly at any time, with or without notice. We will make reasonable efforts to notify paid customers of significant changes that affect core functionality.

Service Uptime: While we strive for high availability, we do not guarantee uninterrupted service. You can monitor our current status at status.linklyhq.com. In cases of outages or server issues, we accept no liability for financial loss. We may, at our discretion, offer a refund of up to one month's subscription for paid customers affected by significant outages.

Third-Party Links: We are not responsible for the direct or indirect consequences of you linking to any other website from Linkly.

Account Termination

By You: You may cancel your account at any time through your account settings or by contacting support. Upon cancellation, your subscription will remain active until the end of your billing period.

By Us: We reserve the right to suspend or terminate accounts that violate these terms, without notice. This includes accounts engaged in spam, fraud, abuse, or other violations of our anti-spam policy.

Data Retention: Upon account termination, your links will be disabled and your data will be retained for 30 days before permanent deletion. You are responsible for exporting any data you wish to keep before canceling.

Disclaimer of Warranty and Liability

Jurisdictional Limits: The following provisions may be curtailed or disallowed by the laws of your country. In such cases, these terms are to be read as excluding or limiting such provisions to satisfy your jurisdiction.

No Warranties: We provide Linkly "as is" without any warranties, express or implied, including but not limited to:

  • Accuracy or completeness of information
  • Suitability for your specific purposes
  • Uninterrupted or error-free service
  • Freedom from viruses or malicious code

Limitation of Liability: Neither we nor our employees or affiliated entities will be liable for any damages including:

  • Loss of profits
  • Direct, indirect, incidental, or consequential damages
  • Data loss or corruption
  • Third-party claims
  • Any other damages, even if we have been advised of the possibility

Your Responsibility: You are solely responsible for:

  • Determining if Linkly meets your requirements
  • Taking appropriate safeguards when using our service
  • Maintaining backups of important data
  • Ensuring your use complies with applicable laws

Governing Law: These terms shall be governed by the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the Courts of England.

Payment Terms

Subscription Model: Linkly is a subscription service requiring monthly or annual payment in advance of usage. Pricing plans are based on click volume only, and all features are included on all plans. Unused clicks do not roll over to the next billing period. If you exceed your plan limits, you will be automatically upgraded to the next available plan on a pro-rated basis. You may downgrade your plan, which will take effect from the next billing date. API access is subject to fair use policies.

Payment Method: Paid plan customers must keep a valid credit card on file that we can charge.

Failed Payments: If we cannot charge your card, your links may be paused and your subscription may be cancelled without further notice.

Pricing Changes: We reserve the right to update our pricing. We will provide at least 30 days notice of any price changes to existing customers.

Refunds: Our refund policy is available here.

Domain Purchases: There are no refunds for domains purchased through Linkly under any circumstances. We take no responsibility for errors with domain registration or renewals. You may use a third-party domain registrar if you prefer.

Privacy Policy

Linkly's privacy policy is available here.

To access the information on this website, you must signal acceptance of the terms and disclaimer set out above by registering with Linkly. If you do not accept any of these terms, leave this website now.

If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data, please contact us using the support widget.

If at any time you wish us to cease processing your information please send a message using the support widget and let us know.

Use of Customer Logos

By using Linkly, you grant us permission to use your company name and logo for promotional purposes. You may opt out anytime by contacting support.

Track 1000 monthly clicks with all features included.

No credit card required