Linkly's Refund Policy
No Questions Asked, 30 Day Guarantee
For new customers in their first billing month, Linkly will always refund the first month for any reason, so long as the refund request is received within 30 days and the user is cancelling a plan.
Unintended Renewals
If your plan renews automatically, and you didn't intend it to, you may request a cancellation of a subscription and a refund of the last charge. You must request this within 5 days of the charge.
Your links and data will be migrated to the free plan.
Unused Monthly Plans
A full refund of up to 3 most recent charges if there was no usage during those months. You must contact support within 3 months of your last charge.
Annual Plans
If you are cancelling a plan, Linkly will refund an annual plan for any reason, if the request is received within 30 days of the charge. It is not possible to request a refund on an annual plan after this point.
Account Downgrades
Downgrades are processed at the end of the billing cycle. We do not offer refunds or credits for account downgrades.
Refunds of VAT
We do not charge VAT where a valid VAT number was provided at the time of purchase.
We cannot retrospectively adjust or refund transactions to remove VAT after they have been issued.
Domains Purchased Through Linkly
Domains purchased through Linkly are not refundable.