Linkly's Refund Policy

What you are signing up to

Linkly is a subscription service that offers monthly & annual plans.

Linkly's pricing plans are based on click volume only.

All features are included on all plans.

Unused clicks do not roll over to the next billing period.

If you exceed your plan limits, you will be automatically upgraded to the next available plan, on a pro-rated basis. You may downgrade your plan, which will take effect from the next billing date.

You can cancel at any time.

No Questions Asked, 30 Day Guarantee

For new customers in their first billing month, Linkly will always refund the first month for any reason, so long as the refund request is received within 30 days and the user is cancelling a plan.

Domains are not refundable.

Unintended Renewals

If your plan renews automatically, and you didn't intend it to, you may request a cancellation of a subscription and a refund of the last charge. You must request this within 5 days of the charge.

Your links and data will be migrated to the free plan.

Unused Monthly Plans

A full refund of up to 3 most recent charges if there was no usage during those months. You must contact support within 3 months of your last charge.

Annual Plans

If you are cancelling a plan, Linkly will refund an annual plan for any reason, if the request is received within 30 days of the charge. It is not possible to request a refund on an annual plan after this point.

Account Downgrades

Downgrades are processed at the end of the billing cycle. We do not offer refunds or credits for account downgrades.

Refunds of VAT

We do not charge VAT where a valid VAT number was provided at the time of purchase.

We cannot retrospectively adjust or refund transactions to remove VAT after they have been issued.

Domains Purchased Through Linkly

Domains purchased through Linkly are not refundable for any reason.

Track 1000 monthly clicks with all features included.

No credit card required